Frequently Asked Questions

Please click on the topic you would like to learn more about.

What is the 123 Order Platform?

The 123 Order Platform is an all in one solution.


What all can I do with the 123Order platform?

There is no limit to the amount of things that can be accomplished using the 123Order Platform. Everything is completely customizable and can be changed to your liking. Choose from tons of restaurant designs and start accepting orders in m inutes.


Why should my restaurant use the 123 Order Platform?

Simple. Increase sales by providing customers a way to learn about your products and order them. A web presence is professional and there is a lot to gain from providing online ordering. It is estimated by the year 2012, online ordering will take off drastically. Is your site ready to catch up? Why not choose the experts.?


How much does the 123 Platform cost?

We offer 3 affordable plans that you can choose from based on your sales volume and the amound of features you would like to have. All plans can be downgraded or upgraded at any time. Included with all accounts is a risk free 30 day trial. Simply cancel your membership before your trial expires and you won't be charged anything.


What features does the 123 Platform offer?

Everyting from online order notification to shipping modules and more. To learn more about the tons of different features the 123 Order Platform offers, click here to view our features and learn more about the platform.


Do you offer any kind of trial membership?

Sure. All accounts come with a 30 day free trial and can be cancelled anytime. If you decide that the 123 Order Platform is not right for you, simply cancel your account before your trial expires and you will not be billed anything.


Can you provide me with plan specifics?

Sure. Check out our pricing section. We also offer custom plans should you need one. If you do, click here to contact us.


What credit cards do you accept?

Visa, Mastercard, Discover, and Paypal.


I need help with my store? What should I do?

Please submit a support ticket, or click here to contact us.


What payment options can I provide to my customers?

It depends on the payment gateway you accept. We offer Authorize.net, 2checkout, and paypal integration. You can also choose to process payments using your own system in your restaurant.


Still have questions? No problem.

Call us sales team Monday through Friday 9am-5pm CST or click here to contact us.